Alternatives
A Fathom alternative that acts during the call, not just after it
Fathom records meetings (bot-based or bot-free), highlights key moments, and hands you an AI summary the instant the call ends, aimed at sales, CS and marketing teams who want their time back. Convency also targets sales conversations, but instead of a summary after the fact, it surfaces the prompt while the moment is still live.
The gap
Fathom's value lands the second the call ends: an instant summary and highlights. Useful for follow-up, but it cannot help you handle the objection that is happening right now, only report on it afterward.
Convency vs. Fathom
| Dimension | Convency | Fathom |
|---|---|---|
| How it reaches your call | No bot, no extension — taps your microphone and system audio directly | Bot-based or bot-free capture, plus desktop and extension |
| Live prompts while you're talking | Yes — pain, objection and next-step prompts while the customer is still talking | Monitors key topics live, but the coaching output is the post-call summary |
| Built for sales conversations | Yes — every insight is scored specifically for a sales conversation | Yes, as a notetaker aimed at sales/CS teams — not a live-prompt copilot |
| Independent mic + system audio | Yes — microphone and incoming audio are transcribed independently and fail independently | Captures the call; no separate mic/system-audio pipeline |
| Call memory across sessions | Yes — session history and call memory carry into your next call | Searchable call library with highlights and CRM sync |
| Where it runs | macOS desktop app | Desktop app, browser extension, mobile |
Why teams switch
- You get help while the customer is still on the line, not a summary after it is too late to change the outcome.
- Every insight is built for selling — pain, objection and next step, not a generic transcript.
- No bot joins your call, and nothing needs to be installed inside the meeting itself.
- Session history and call memory mean Convency gets sharper about your product with every call.
Convency explains what is processed, why it is needed, and how you can remove your data.
Frequently asked questions
Does Convency replace Fathom?
Not necessarily — they can serve different moments. Convency is built specifically for live guidance during sales calls; if your main use case for Fathom is outside sales, that may still be the better fit. Try Convency free and see which one changes how your calls go.
Do I need to install a bot for Convency to work?
No. Convency runs as a desktop app that listens to your microphone and computer audio directly — it never joins your meeting as a separate participant.
Fathom is free — is Convency also free?
Yes, Convency is free to start and only charges once you need more call volume than the free tier covers.